Privacy Policy
PRIVACY POLICY
This privacy notice provides you with details of how and why Positively Thriving Ltd (‘Us’ and ‘We’) collects and processes your personal information. We are committed to protecting your privacy and this policy sets out how we will process any personal data collected from you. Please read this privacy policy carefully.
For the purposes of data protection, Positively Thriving Ltd is the Data Controller.
Positively Thriving Ltd is the trading name of Positively Thriving Ltd , which is a limited company registered in England and Wales, registration number 12705396.
CONTACT DETAILS
Email: lis@liscashin.com Tel: 07565 619104
We will only use the information that we collect from you lawfully, in accordance with the Data Protection Act 2018.
THE INFORMATION WE COLLECT ABOUT YOU, THE REASONS WHY, AND THE GROUNDS FOR DOING SO:
The information that we collect from you will vary depending on the nature of your relationship with us.
WHEN YOU CONTACT US
If you contact us via email, phone, social media or the contact form on our website, we collect the information you provide to us, which may include name, email address, phone number and postal address.
The legal basis for this processing is Contract – we require this information in order to respond to your enquiry and provide a service.
OUR CUSTOMERS/CLIENTS
When you purchase our goods or services we collect relevant information such as your name, email address, contact phone number, delivery/postal address. We use this data to provide you with the goods requested or book you onto classes, and keep a record of transactions.
The legal basis for this processing is Contract – we require this information in order to provide you with the services you require.
PAYMENT
If you pay via BACS we only receive the information the bank uses to identify the payment, such as a name and/or reference number.
SENSITIVE DATA
Sensitive data refers to data that includes details about your race or ethnicity, political opinions, religious beliefs, trade union membership, information about your health sexual orientation, and whether you have a criminal record.
We do not collect any sensitive data about you.
INTERNATIONAL TRANSFERS
As with most small businesses, we use mainstream software to manage customer records, send emails, manage financial records etc. This means much of our data is held on servers within the US by suppliers who are part of the EU-US Privacy Shield, which requires them to provide protection similar to GDPR.
HOW LONG WE KEEP YOUR DATA
We only keep your data for as long as necessary for accounting, legal or reporting reasons. Records will be regularly reviewed to ensure that data is not held longer than necessary. Data that is found to have passed the retention period will be destroyed in a secure manner.
ACCESSING YOUR DATA, AND OTHER RIGHTS
Where you have given us consent to process your data you have the right to withdraw your consent at any time. You can do this by contacting Positively Thriving Ltd directly via email or post using the contact details above. You can also click on the unsubscribe link at the bottom of our emails.
You also have the following rights regarding your data:
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The right to request to access your personal data that is held by Positively Thriving Ltd.
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The right to rectify any errors if your personal data is inaccurate or incomplete.
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The right to request the deletion or removal of personal data.
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The right to request that restrictions are placed on the processing of their personal data.
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The right to object to the processing of your data.
Requests in regards to these rights should be made in writing to the email or address given above. If you have any concerns about our privacy policy or the way we have handled your data, you can report it to the Information Commissioner’s Office.
COOKIES AND SIMILAR TECHNOLOGIES
The Positively Thriving Ltd website uses cookies that are stored on your browser. These cookies collect information about how you use the site, for example which pages you visit, and all user data is anonymous. They only collect data related to your use of this website.
Please note that some of these cookies may be placed by third party service providers who perform a function for us. The third party services this site uses are Google Analytics and Facebook Pixel.
By continuing to use this website without adjusting your browser’s cookie settings you agree that we can place these cookies on your device.
SECURITY & SHARING YOUR DATA
We are committed to keeping your data secure and take all reasonable precautions to protect your data from loss, misuse or alteration. We will not sell or distribute your personal information to third parties unless we have your permission or are required by law to do so.
We may on occasion need to share your personal data with professional advisors and service providers who support our own business, for example solicitors, accountants and auditors. They have limited access to your data, where there is a business need, and only access it using our software. Our team are contracted to strict confidentiality, and may only process data in accordance with our instructions.